Chapter 23 | Quotes From Pages 181-191 1.You use diagnostic frameworks to help you visualize what's going on in the area within which the client's problem occurred. 2.Step one would be to try to visualize the possible causes of the problem. 3.You can let him see: What the structure/system looks like today as it delivers Rl (here's what's going on now)
4.The key thing to note about diagnostic frameworks, however, is the importance of yes-no questions. 5.Your experience in the industry will tell you where to look first.