Chapter 18 | Quotes From Pages 161-165 1.The Disturbing Event is what happens—or what
could happen or would be likely to happen in the near or far future—to threaten the relatively stable situation described in the Opening Scene, and thus to trigger the undesired result (Rl). 2.In consulting, the undesired result is typically the stated trigger for a consulting engagement, although the underlying causes of the Rl may in some cases not be apparent to the client. 3.You want to state the R2 as specifically and quantifiably as you can, so that you will be able to tell when you have achieved it. 4.What you are trying to do in laying out the parts of the problem is to erect a rough, but recognizable, scaffolding that will allow you to identify gaps in your understanding, and around which you can wrap the words of your introduction.